pen_on_diaryAn appointment can be made by calling in person or telephoning reception: 01704 795195.

Urgent & Emergency cases will be triaged the same day, and routine appointments with the doctor of your choice within 5 working days.

Routine doctor appointments are usually 10 minutes long and are normally to discuss one problem.  If you think you will need longer or you have more than one problem you would like to discuss please ask the receptionist to book you a double appointment at the time of booking.

Telephone Consultations

If you wish to speak to one of the doctors or another member of the practice team by telephone please telephone reception during normal office hours to request a telephone consultation. The receptionist will take your details including an up-to-date telephone number and a doctor will call you back the same day. If you need to speak to a doctor urgently please inform the receptionist when you call.

Keeping Appointments

As we are a busy partnership please endeavour to attend for your appointments and please ring and cancel any appointments that can not be attended.

Patients Who Do Not Attend Appointments

Due to the high increase in patients not attending appointments, the practice has developed a new policy for frequent non attendees. If a patient repeatedly fails to attend appointments, then they will be asked to find a new GP.


If you would like a chaperone (a member of staff to sit in) at any point during your appointment or examination please ask at reception or ask the GP or clinican you are seeing.


Who to see

ServiceWho To See
New Patient Checks Healthcare Assistant
Well Person Check

 Healthcare Assistant

Blood TestsPractice Nurse or Healthcare Assistant or Phlebotomist
Blood Pressure Checks

Practice Nurse or Healthcare Assistant

Heart or Stroke ClinicsPractice Nurse
Diabetic ClinicPractice Nurse

Asthma, COPD & Spirometry Clinics

Practice Nurse (or Healthcare Assistant  for Asthma Reviews)
Cardiovascular Disease (CVD) ChecksPractice Nurse or Healthcare Assistant
Chronic Kidney Disease (CKD) ChecksPractice Nurse or Healthcare Assistant
Epilepsy ClinicPractice Nurse
Learning Disability ReviewsPractice Nurse
Mental Health ReviewsPractice Nurse
Contraception & HRTPractice Nurse or Doctor
Dementia ReviewsPractice Nurse or Doctor
Immunisations & B12 InjectionsPractice Nurse
Travel ClinicPractice Nurse - Meryl Smith
Cervical ScreeningPractice Nurse
Child Health ClinicsHealth Visitor
Weight ManagementPractice Nurse
Dietary AdviceDietician Via Referral By A Doctor
Query Urine InfectionsPractice Nurse or Doctor via telephone consultation
Warfarin/INR MonitoringHealthcare Assistant
Rhumatology MonitoringPractice Nurse or Healthcare Assistant

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