An appointment can be made by calling in person or telephoning reception: 01704 795195.
Urgent & Emergency cases will be triaged the same day, and routine appointments with the doctor of your choice within 5 working days.
Routine doctor appointments are usually 10 minutes long and are normally to discuss one problem. If you think you will need longer or you have more than one problem you would like to discuss please ask the receptionist to book you a double appointment at the time of booking.
If you wish to speak to one of the doctors or another member of the practice team by telephone please telephone reception during normal office hours to request a telephone consultation. The receptionist will take your details including an up-to-date telephone number and a doctor will call you back the same day. If you need to speak to a doctor urgently please inform the receptionist when you call.
As we are a busy partnership please endeavour to attend for your appointments and please ring and cancel any appointments that can not be attended.
Patients Who Do Not Attend Appointments
Due to the high increase in patients not attending appointments, the practice has developed a new policy for frequent non attendees. If a patient repeatedly fails to attend appointments, then they will be asked to find a new GP.
If you would like a chaperone (a member of staff to sit in) at any point during your appointment or examination please ask at reception or ask the GP or clinican you are seeing.
Who to see
|Service||Who To See|
|New Patient Checks|| Healthcare Assistant|
|Well Person Check|
|Blood Tests||Practice Nurse or Healthcare Assistant or Phlebotomist|
|Blood Pressure Checks|
Practice Nurse or Healthcare Assistant
|Heart or Stroke Clinics||Practice Nurse|
|Diabetic Clinic||Practice Nurse|
Asthma, COPD & Spirometry Clinics
|Practice Nurse (or Healthcare Assistant for Asthma Reviews)|
|Cardiovascular Disease (CVD) Checks||Practice Nurse or Healthcare Assistant|
|Chronic Kidney Disease (CKD) Checks||Practice Nurse or Healthcare Assistant|
|Epilepsy Clinic||Practice Nurse|
|Learning Disability Reviews||Practice Nurse|
|Mental Health Reviews||Practice Nurse|
|Contraception & HRT||Practice Nurse or Doctor|
|Dementia Reviews||Practice Nurse or Doctor|
|Immunisations & B12 Injections||Practice Nurse|
|Travel Clinic||Practice Nurse - Meryl Smith|
|Cervical Screening||Practice Nurse|
|Child Health Clinics||Health Visitor|
|Weight Management||Practice Nurse|
|Dietary Advice||Dietician Via Referral By A Doctor|
|Query Urine Infections||Practice Nurse or Doctor via telephone consultation|
|Warfarin/INR Monitoring||Healthcare Assistant|
|Rhumatology Monitoring||Practice Nurse or Healthcare Assistant|